Privacy Policy

Individuals accessing the Capital Key Property Group website hereby acknowledge and consent to the terms, conditions, and privacy policy established by SFK Property Holdings Pty Ltd T/A Capital Key Property Group, as delineated below.

Introduction

We maintain an unwavering commitment to safeguarding your privacy and regard it as a fundamental cornerstone of our business operations. As Capital Key Property Group, we have established this comprehensive framework for the protection and stewardship of your personal information. This policy articulates our methodologies for collecting, utilizing, disclosing, and securing your personal data.

Application and Scope

This policy governs all interactions when you navigate our digital platform or engage our products and services as a valued client. The provisions herein establish the parameters of our data handling practices and your corresponding rights and obligations.

Personal Information Framework

Scope of Collection

Your personal information encompasses data we acquire through multiple channels:

  • Automated collection during website navigation and interaction
  • Information received upon registration or form submission
  • Data gathered through transactional processes
  • Information you voluntarily provide through various touchpoints

This framework explicitly excludes anonymized data, de-identified information, statistical aggregations, and publicly available information.

Your Responsibilities and Obligations

You are authorized to transmit only your own personal information or that of third parties for whom you possess explicit consent and legal authority to share such data. Any submission of unauthorized personal information constitutes a breach of this policy.

Acceptance and Policy Modifications

Acceptance Requirements

Engagement with our products or services is contingent upon your acceptance of this policy and any subsequent modifications. Non-acceptance precludes your ability to utilize our offerings.

Policy Amendments

We reserve the prerogative to modify this policy at our discretion. Notification of changes will be communicated through our website and electronic correspondence. Continued utilization of our services following such notification constitutes acceptance of the revised policy.

Data Collection Methodologies

Automated Website Collection

During your website navigation, we systematically collect Internet usage analytics, including IP addresses, browser specifications, and behavioural patterns. This information is processed through your browser to optimize website functionality, monitor user engagement, and fulfill operational requirements.

Registration and Submission Protocols

We may request specific identifying information, including given names, surnames, and email addresses, during initial registration or information submission processes on our platform.

Transactional Data Acquisition

Product or service orders necessitate the provision of relevant information to facilitate transaction completion and service delivery.

Voluntary Information Provision

We may solicit additional optional information on a voluntary basis to enhance service personalization and user experience.

Consent Mechanisms

We obtain your explicit consent for personal information collection in accordance with applicable legal frameworks at the time of data provision.

Collection Purposes

Personal information processing aligns with the purposes indicated during your consent provision. Processing encompasses data gathering, disclosure, and integration with existing information repositories.

Data Utilization and Processing

Processing Framework

We process your personal information to fulfill our contractual obligations and service commitments to you. This processing encompasses all necessary activities to deliver exceptional service experiences.

Cookie Implementation

We deploy sophisticated tracking technologies, including small text files (cookies), on your device during website visits. These technologies enable personalized user experiences by associating your personal information with your device profile. Cookies facilitate preference retention, enable third-party service provision, and serve various beneficial functions for enhanced user engagement.

Your browser typically accepts cookies automatically; however, you retain the ability to modify these settings or manually delete cookies. Please note that disabling cookies may limit access to certain website functionalities where such technologies are essential for operation. We maintain no access to or control over cookies deployed by our business partners, who operate under their own privacy governance frameworks.

Communication Protocols

We utilize your identifying information to transmit administrative notifications and system updates regarding our platform and services.

Promotional Communications

Promotional messaging requires your explicit opt-in consent. We may send a single invitation to join our promotional communications without prior opt-in, but subsequent promotional content requires your express authorization.

Targeted Content Delivery

We leverage your personal information to provide customized content through our platform via completely automated processes, ensuring relevant and personalized user experiences.

Information Disclosure Framework

Third-Party Sharing

We may share your personal information with authorized third parties to fulfill our service obligations, including:

  • Affiliated companies and divisions within our corporate group
  • Contracted service providers who assist in meeting our obligations to you, including those specializing in data analytics and interpretation
  • Transaction processing partners
  • Third parties as mandated by applicable legal requirements

Policy Compliance Requirements

We require all entities receiving your personal information to honor this policy’s provisions to the fullest extent permitted by applicable law.

Mandatory Legal Disclosure

We may disclose personal information to third parties when legally compelled, including responses to governmental authorities or court orders.

Marketing and Analytics Purposes

We may disclose aggregated statistical information derived from your personal data and that of other users to our advertising partners and business associates for analytical and marketing purposes.

Personnel Access

We may provide personal information access to our personnel solely for job-related functions, maintaining strict need-to-know principles.

Ownership Transfer

In the event of ownership changes, we may transfer our rights to process personal information to new ownership entities.

Security Infrastructure

We maintain an uncompromising commitment to personal information security and consistently strive to exceed applicable data protection legal requirements. Our hosting infrastructure operates within secure server environments featuring advanced firewall protection and sophisticated security measures designed to prevent unauthorized external access or interference. We implement comprehensive disaster recovery procedures where appropriate to ensure data integrity and availability.

Data Storage and Access Rights

Access and Correction Rights

You possess the right to request comprehensive descriptions of personal information we maintain, including the ability to correct, update, or request deletion of such data, provided such actions do not compromise our ability to fulfill contractual obligations or violate legal retention requirements. We implement rigorous identity verification procedures before processing such requests.

We may assess reasonable fees to recover costs associated with fulfilling access requests, subject to applicable legal limitations. To exercise these rights, please contact us with your complete name and any additional information necessary for accurate identification.

Data Accuracy Commitment

We maintain steadfast dedication to ensuring the accuracy, completeness, and currency of your personal information within our systems.

Collaborative Data Management

We may periodically request that you update your personal information, implementing robust identity verification measures to prevent unauthorized access during such processes.

Retention Policies

We retain your personal information only for the duration necessary to fulfill our obligations to you, unless you have granted extended retention permission or legal requirements mandate longer retention periods.

International Data Transfers

We may transfer your personal information beyond the country of collection to foreign jurisdictions. By providing your information, you consent to processing in foreign countries that may have less stringent data protection laws than your country of origin.

General Provisions

Information Management Options

You may update or remove your personal information through the following channels:

  • Direct modification via our website platform
  • Communication with our customer service team

Limitation of Responsibility

We assume no responsibility for the privacy policies or practices of external entities or third-party service providers.

Inquiries and Contact Information

For questions regarding this privacy policy or our personal information handling practices, please contact us via electronic correspondence. We are committed to addressing your concerns promptly and comprehensively.

This Privacy Policy represents our commitment to transparency and data protection excellence. We continuously review and enhance our practices to ensure the highest standards of privacy protection for our valued clients.

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